Call Us 8pm-5pm MST (855) SEX-TOYZ |
My Cart $0
Navigation

SHIPPING & DELIVERY

  • Please allow up to 2-business days for processing.
  • All products will be shipped in discreet packaging with Dux Distribution as the return address.
  • Orders will appear as Castle Media Group on your credit card statement.
  • Orders placed on Friday after 3pm(MST), Saturday, Sunday or Holidays will ship the next business day.
  • Sunday deliveries are not currently available.
  • Estimated delivery times apply to in-stock items only.
  • We ship to the continental United States, Hawaii and Alaska.
  • We do ship internationally to Canada.
  • When orders are shipped, you will receive an email from either Fedex.com or USPS.com with confirmation and tracking numbers. Please also check your spam filters and allow emails to be received from Castlemegastore.com.

FREE SHIPPING

The shipping method used for Free Shipping is USPS Priority Shipping. This option becomes available when certain criteria are met. Please review main page for minimum criteria and allow up to 2-business days for processing. Free shipping will be provided as an option at checkout ONLY WHEN IT IS BEING OFFERED.

USPS PRIORITY MAIL

Please allow up to 2-business days for processing. Delivery within 5-business days for delivery within the United States. Most locations are 3-day delivery. USPS Priority shipments within Arizona will typically take 2-business days.

FED-EX Ground

Please allow 3-5 business days for delivery. Please allow up to 2-business days for processing.

FED-EX 2-DAY SHIPPING

FedEx 2Day is the choice when overnight delivery is not needed. You can still count on the day and time your shipment arrives, and choose from a suite of options to meet your needs. Please allow up to 2-business days for processing.

FED-EX STANDARD OVERNIGHT

FedEx Standard Overnight for delivery by 3 p.m. to most addresses, and by 8 p.m. to residences. If order is placed on Thursday after 3pm, you will not receive your item till Monday. Standard overnight does not include overnight saturday delivery. Please allow up to 2-business days for processing.

FED-EX First OVERNIGHT

FedEx First Overnight for delivery by 8 a.m. to most addresses. This overnight does include Saturday Delivery. If you order is place on Friday by 12:00 pm you will receive your order by that Saturday.

INTERNATIONAL SHIPPING

Castle Megastore now is offering shipping to all over the world. You may have your items shipped via FedEx. Please allow up to 2-business days for processing. Castle Megastore is not responsible for packages delayed or detained in Customs.

BACK ORDERS

All items put on back order will take on average from 7 to 14 business days to be re-shipped to you. Some back orders could take up to 4 weeks.